Privacy Policy

YOUR STORY MATTERS. YOUR WELL-BEING MATTERS.

Newlife Family Psychiatry respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit our website or contact our practice through the website.

Information You Provide

When you complete our contact form or communicate with us, you may provide:

  • Your name
  • Email address
  • Phone number
  • Health insurance information
  • Information included in your message

Please provide only the information needed for your inquiry. Avoid including detailed medical histories, Social Security numbers, payment details, or other sensitive information in general website messages.

How We Use Your Information

Information submitted through our website may be used to:

  • Respond to questions and inquiries
  • Communicate about appointment requests
  • Assist with insurance-related questions
  • Provide information about our services
  • Maintain website security and functionality
  • Meet applicable legal obligations

Submitting a contact form does not confirm an appointment or establish a provider–patient relationship.

Information Collected Automatically

Depending on the website’s configuration, our hosting provider and website tools may collect technical information such as your IP address, browser type, device information, pages visited, and access times.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functions and remember preferences.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

When Information Is Shared

Information may be shared with service providers that help operate the website, manage inquiries, or support appointment requests, subject to applicable privacy requirements.

Information may also be disclosed when required or otherwise permitted by applicable law.

Health Information

Information collected during psychiatric evaluation, treatment, billing, or other clinical services may be subject to additional privacy protections.

Please refer to our Notice of Privacy Practices for information about how protected health information is used and disclosed and how you may exercise your rights.

Email and Website Messages

General email and website communications may carry privacy risks. Please contact our practice for guidance on an appropriate method for sharing sensitive health information.

Our contact form and email are not intended for emergencies or urgent medical concerns.

Information Security

No method of internet transmission or electronic storage can be guaranteed completely secure.

Information Retention

Clinical records may be retained according to separate recordkeeping requirements and practice policies.

Your Privacy Requests

You may contact us to ask about information you submitted through the website or request a correction or deletion. Requests will be handled in accordance with applicable law and any recordkeeping obligations.

For requests involving medical records, please follow the instructions in our Notice of Privacy Practices.

Third-Party Websites

Our website may contain links to external websites, social media platforms, or third-party services. Their privacy policies govern information you provide directly to them. Please review those policies before submitting information.

Children’s Information

Parents or legal guardians should contact our practice for guidance about appointment requests and information concerning a child.

Changes to This Policy

We may update this Privacy Policy when our website or privacy practices change. The updated version will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or website privacy requests, contact:

Newlife Family Psychiatry
Phone: 940-290-4595 
Email: info@newlifefamilypsychiatry.com